LUCY - Der Digitale Buttler

[Percy]

Das war's wohl endgültig:

Dear backers.
It has been a long journey but we have reached a point where the team faces more new issues every day than they can solve. We are keep paying more and more people to get this idea to work and it does not get better.
The new Echo from Amazon made partners back of, the face recognition cannot be implemented without licensing even more expensive software, the voice recognition has to work with and without AVS which drags us into a very complex development, trolls are sending letters asking for money and finally the hardware might cost double of the negotiated price when we started the campaign and nobody is willing to return our money back until today even though the delivery has not happened yet. This means we have to spend even more time in negotiations and with lawyers.
For us as business angels and the LUCY team this is a situation where we must do the maths. We have invested hundreds of thousands of dollars and without a new capital injection or suppliers changing their attitude this project is at a huge risk. I cannot see that happening without changing some core ideas.
Also we we feel that we are unable to make everybody happy. Either people want refunds or they want us not to refund others or we do not pay them fast enough. Just to confirm - since this project is so costly and the major part is payed out of our very own pockets we don´t think that the money we already refunded makes a great difference. But our funds are limited.
The next weeks I will negotiate with the other Angel investors and the suppliers to agree on your refunds, how much the different stakeholder have to bring in and when the money finally comes since we want to solve this quick even though we know that things always take more time.
We are also trying to offer an Echo to all remaining backers as a compensation. Depending on your Kickstarter pledge it will be either a Dot, the original Echo or the Echo Show for those who want one. Please keep in mind that this depends on the deal we can achieve with the stakeholders and the sellers.
Sincerly